Braxton Creek claims an industry leading two year warranty. Let's take a look at their claims and their warranty for the Bushwhacker Plus
The company is so proud of their warranty that you have to go to a dealer to get a copy. They appear afraid to put this critical document on their website.
In the title of the warranty document is "Two Year Limited warranty Non-transferrable" No matter what happens to you in the first two years, you can't pass on the unexpired portion of the warranty to the new owner. That will affect the selling price. You wouldn't accept this when you buy a car, why should you accept this from an RV manufacturer.
This is something I have been told. While I beleive it to be true, check it out before you buy. The implications are pretty big considering you are buying this RV to travel.
At the moment I have a dealer other my dealer who will do some warranty work although I am on the hook for the labor. It is falling apart and I have to pay the labor to fix it.
Think about that, you are on a trip and something breaks. You take it to the nearest RV dealer and your warranty is immediately voided. WOW! My dealer tried to help me remotely and could not. I called Braxton Creek and was told "there is nobody here who can help you". They referred me to the water heater manufacturer who referred me to local RV dealers who fixed my problem. Is my warranty void? Sure sounds like it.
Not only is this illegal under the MAGNUSSON_MOSS WARRANTY ACT if you have a full warranty, it is not permissible to imply this in a warranty document. With Braxton Creek they have a Limited Warranty and it is permissible if they explicitly state it on the warranty card. I never received a warranty card to fill in.
When you buy a car, the manufacturer is on the hook for the whole car but I guess that is not how Braxton Creek works or some other RV manufacturers. The guts of your RV, the water heater, furnace, refrigerator are covered by the individual manufacturers. The air conditioner is a one year warranty as is the microwave. The water heater and stovetop have a two years. The furnace and refrigerator have no warranty documentation provided. Is that the kind of company you want to do business with?
Sounds reasonable. The only problem is there is no owners manual, no maintenance schedules. There are several installation guides for the various components. That does not, by any stretch imagination, constitute an owners manual.
The wheel bearings should be greased every 10,000 miles. There is no manual, service schedule to document this and yet not doing it could be construed as not maintaining your trailer and void your warranty.
This is something Braxton Creek should be ashamed of.
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